A clearer answer. A simpler next step.
Start with the task you are trying to complete. These instructions describe the current browser pilot, not a future feature list.
Sign in as an employee
Your manager creates your individual account and shares the initial credentials securely. Sign in, then open Employee Clock. Do not use another employee’s account.
Open your clock →Fix a missed punch
Record the date, actual time and what went wrong. Ask your employer’s authorized reviewer to confirm and correct the time entry. Do not assume work disappears when a punch fails.
Read the correction guide →Prepare an hours export
Check the correct pay period, resolve open entries and approve reviewed records. The worked-hours CSV is a handoff, not a submitted payroll run.
Understand the export →Use a phone shortcut
The browser clock is the recommended mobile option. Add it to the home screen when your browser supports that option; an internet connection is still required.
Read the mobile options →Still stuck?
Tell us which page you were using, the action you attempted and the exact error. Leave out passwords, tokens and employee records.
Contact support →